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General Information & Services

Is Sager Electronics an authorized distributor?

Sager is an authorized distributor for all 90+ world leading suppliers on its line card.

What types of services does Sager Electronics provide?

From design support to inventory management, credit, value-add programs, and on-time delivery, Sager offers customers a full scope of solutions designed to address a myriad of requirements. To learn more about Sager’s services specifically as it relates to supply chain solutions, visit [supply chain solutions]. Visit Sager’s Custom Solutions page to learn more about our capabilities.

From where does Sager Electronics distribute?

Sager services customers from two state-of-the-art distribution centers. The 100,000 SF distribution center in Middleborough, MA and a new 118,000 SF distribution center in Lewisville, TX are purposefully located for quick and efficient service. Each facility boasts a high volume, high accuracy shipping process built on sophisticated inventory management software. Product is shipped with an accuracy rating of 99.4%.


Does Sager Electronics partner with certain shipping companies?

Sager enjoys partnerships with the world’s leading logistic companies including UPS, FedEx, DHL, Expeditors International, Dimerco Logistics, Ceva Logistics, Kerry Apex Logistics, BlueGrace Logistics, GXO Logistics, Norman Global Logistics, and Pegasus Logistics. Leverage Sager’s logistic relationships, or use your customer-specific shipping account.

Customers may select from a variety of shipping options, including express, ground, or freight. In stock items are shipped same-day when ordered before 4 PM ET.

What forms of payment does Sager Electronics accept?

At this time, Sager accepts all major credit cards along with offering credit terms to qualified business customers. For customers looking to pay with terms or contract pricing, a MySager online account may be the better option.

Does Sager Electronics offer backordering on

Existing customers have the ability to place orders for items that are not currently in inventory. Please note that factory lead times are supplier-provided and subject to change.  

Is Sager Electronics certified to the most current ISO standard?

Sager is certified to the most current and internationally recognized standards: ISO 9001:2015, ISO 13485:2016 for medical assemblies, AS9100D for aerospace, EIA 625 for Electrostatic Discharge, and MIL-STD-2073-1D. In addition to being safety certified by UL, IEC, CSA, TUV, and VDE, Sager is UL certified for repackaged recognized components and maintains UL certifications for CQC, BIS, BSMI, UKCA, KCC, CUL & CE. Sager’s Custom Solutions Center is UL 508A certified.

How does Sager Electronics support Environmental Compliance requests?

Information requests regarding conflict minerals, REACH, RoHS certificates, and other environmental compliance may be accessed via our Environmental Compliance page. For questions beyond this available information, please reach out to your Sager Sales Representative or reach us at

What is the best way to interact with Sager Electronics if I have a question or a concern?

Sager values your business. If there is a concern with your order, payment, product return, or if you have a pre-sales question or would like to learn more about our custom solutions offerings, please use the contact us page.  

Already a Sager customer? Please reach out directly to your account contacts provided in the “MySager Account” profile page.

Does Sager Electronics provide custom solutions or value-add services?

In addition to traditional value-add services such as kitting and labeling, Sager offers engineered power, battery and thermal solutions tailored to fit your application requirements. From simple modifications to high complex designs, our experienced team of engineers and technicians can guide you through the entire engineering process, including design, component sourcing, prototyping, testing and manufacturing from our Custom Solutions Center in Lewisville, Texas.

Does Sager Electronics have technical support?

For customers with general technical questions, please contact Sager at For customers seeking additional technical advice, Sager has an in-house technical support team for power, battery and thermal solutions. Please submit your technical requirements through one of our dedicated forms:

Power Requirement
Battery Requirement
Thermal Requirement


Sager Electronics
19 Leona Drive
Middleborough, MA

Office Hours (M-F)

8am to 8pm EST

Service Centers operate from 8am to 5pm in their respective time zones.

Customer Service


Technical Product Support